Contact Us

Thanks for visiting the Freego EUROPE Official Online Store! Here’s how you can connect with us and the key info to help you get the support you need:

For website Order Support

Email  us with your ORDER NUMER in EMAIL TITLE and your issues in the content, you'd better include photos/videos of your issues, we will respond in 24 hours Monday–Friday  in 48 hours on weekends.

📧 Email: info@freegobikes.eu

 

For Business Partners & Influencers

Become a Distributor: With 13 years in B2B, 80% of our revenue comes from partnerships. If you’re interested in distributing Freego products or custom-developing new ones, our 13-year-experienced engineering team can turn ideas into products in as little as 3 months. 

📧 Email: sales@freegobikes.eu

 

Our Locations

Hong Kong Office: 16 Wing Kin Road, Room 6, 9/F, Block A, Gold Way Industrial Centre, Kwai Chung, NT

 

Purchased Through Amazon, eBay, or Walmart?

Freego products are sold by select dealers on these platforms. For support:

First, contact your seller directly—this is the fastest way to resolve issues. If you don’t get a satisfactory response, reach out to us with:

    • Your order number
    • Product model
    • A clear description (and photos/videos) of the issue