Vélo électrique Freego X2 et X2 Pro

Yes. Flexible payment options may be available through Klarna, PayPal and other supported payment providers, depending on your country and eligibility.

Available payment methods and instalment options will be displayed at checkout.

The X2 Pro arrives largely assembled, with only minimal final assembly required.

You can find our detailed assembly video and product manuals in the Support / Manuals section of our website.

If you need additional assistance, contact us at info@freegobikes.eu

The X2 Pro is designed primarily as a high-performance off-road electric dirt bike.

Its unrestricted performance exceeds the specifications applicable to standard 250W / 25 km/h pedal-assisted bicycles in the EU.

A restricted riding mode, pedals or lighting do not automatically make the X2 Pro approved for public-road use.

Registration, insurance, licensing and permitted riding areas vary by country, so always check your national and local regulations before riding.

The X2 Pro comes standard with a 60V 30Ah / 1,800Wh battery.

Compatible battery upgrades may be offered separately. If an upgraded battery is available for the European X2 Pro, it will be listed in our Parts & Accessories section.

Please make sure any replacement or upgrade battery is specifically approved for your X2 Pro model.

To help maintain battery performance:

• Use the supplied or FREEGO-approved charger.
  
• Avoid regularly storing the battery completely empty.
  
• Store the battery in a cool, dry location.
  
• Avoid prolonged exposure to extreme heat or cold.
  
• Do not charge a damaged battery.
  
• Follow the charging and storage instructions in the user manual.
  

For long-term storage, check the battery periodically and maintain an appropriate charge level.

The X2 Pro is water-resistant, but not fully waterproof.

It can tolerate light rain and normal wet conditions, but we recommend avoiding:

• Heavy rain
  
• Flooded areas
  
• Deep water
  
• Submerging electrical components
  
• Pressure washing
  

Always allow the bike and electrical components to dry properly after riding in wet conditions.

Replacement parts and accessories are available through the FREEGO Europe Parts & Accessories section.

If the part you need is not listed, contact:

info@freegobikes.eu

Please include your bike model, order number and, where possible, a photo of the required part.

Yes. Our support team can help with technical issues, troubleshooting, replacement parts and after-sales service.

Please email info@freegobikes.eu and include:

• Your order number
  
• Bike model
  
• A short description of the problem
  
• Photos or a short video showing the issue
  

This information helps our team diagnose the problem and provide a faster solution.

Eligible online purchases can be returned in accordance with our 14-day right of withdrawal and FREEGO Europe Return & Refund Policy.

Different rules apply where the product is defective, damaged, incorrect or otherwise non-conforming.

Please review our Returns & Refunds Policy for full details.

FREEGO Europe customers benefit from applicable statutory consumer rights, including the minimum two-year legal guarantee for goods that are faulty or do not conform to the sales contract.

Any additional FREEGO commercial warranty is provided in addition to your statutory rights.

Please see our Warranty Policy for full coverage details.